Shipping policy

We ship to the United States. Shipping is free on orders over $50; orders under $50 ship for a flat $4.99.

Processing time: every harness is personalized with your dog's name, so orders are processed within 3–7 business days.

Delivery time: 7–14 business days after your order ships.

You'll receive a tracking number by email as soon as your order ships.

Delays: Delivery times may vary due to carrier delays outside our control. If your order is delayed beyond the estimated delivery time, we'll let you know and you can choose to cancel for a full refund.

Lost packages: If your tracking shows no updates for 10 business days or your package is marked as delivered but you haven't received it, contact us at support.nidob@gmail.com and we'll help you get a replacement or refund.